

Our experience shows that there is very little consistency of what constitutes ‘proof’ and how this might be asked for and accepted across organisations. In these circumstances, many organisations ask for proof of disability/access requirements. In some circumstances, such as booking tickets and then accessing free essential companion spaces it is proportionate and reasonable to make sure that the person requesting that adjustment has a genuine need for them. It is basically an ID card for disabled people that indicates what their legal rights might be and gives businesses an indication of the support they need to provide. The Access Card means different things to different people these are a few of the uses which vary between individuals and context used. Please feel free to contact me directly with any questions. The Access Card scheme continues to evolve and I hope that once you have read this document you will join us in communicating how your services can meet the needs of Access Card Holders. The technological development behind the card now means that an unprecedented technical response to disabled peoples’ needs is now possible and a live API allows for online ticket sales (and more) to be genuinely achievable for the first time for disabled people. Since its initial development, the card is now widely accepted at major event venues across the UK and beyond, and even more widely taken simply at face value. Our goal was to produce a single consistent method of communicating between customer and provider therefore simplifying the process for both. For the venues, it was frustration in interpreting these documents and the additional admin burden it placed on their staff.For disabled people, the frustration was in repeatedly sending in personal documents which bore no direct relation to the needs of the individual.Nimbus, a disability consultancy service, developed the Access Card in response to frustrations shared by disabled people and a major live music promoter in how disability was evidenced and needs for reasonable adjustments communicated

If you’re a disabled person looking to apply for an Access Card, click here:
